**Last Updated: January 10, 2025**

By accessing or using the **PrimaUrban** website, you agree to the following terms and conditions. Please read this disclaimer carefully before making a purchase or using any of our services.

#### 1. **Product Information**
– **Accuracy of Product Descriptions**: We strive to provide accurate and up-to-date product descriptions, images, and specifications. However, we do not guarantee that all information provided on the website is error-free, complete, or current. Product images, colors, and sizes may vary slightly due to lighting, screen settings, or other factors.
– **Product Availability**: We make every effort to ensure the availability of all products listed on our website. However, in some cases, a product may become unavailable after your purchase, and we will notify you of any such issues promptly.
– **Product Use**: **PrimaUrban** products are intended for use in accordance with the manufacturer’s instructions. It is the responsibility of the customer to ensure the proper installation, use, and maintenance of the product. We are not liable for any damage or injury caused by improper use or installation of our products.

#### 2. **Limitation of Liability**
– **General Use**: The use of this website is at your own risk. **PrimaUrban** and its affiliates are not responsible for any damages, losses, or expenses that may result from your use of our products or website, including but not limited to indirect, incidental, or consequential damages.
– **Installation & Usage**: We are not responsible for any injuries, property damage, or loss caused by improper installation, misuse, or failure to follow safety guidelines. We recommend professional installation and regular maintenance for all fireplace products.
– **Third-Party Websites**: Our website may contain links to third-party websites. These links are provided for convenience, and **PrimaUrban** does not endorse, guarantee, or take responsibility for the content, policies, or practices of these external sites.

#### 3. **Product Warranties**
– **Manufacturer Warranties**: Some of our products may be covered by manufacturer warranties. Warranty details will be provided with the product, and claims must be made directly to the manufacturer. **PrimaUrban** does not offer any warranties beyond those provided by the product manufacturer.
– **No Additional Warranty**: Except for the manufacturer’s warranty, **PrimaUrban** makes no other warranties or guarantees regarding the products, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

#### 4. **Pricing and Payment**
– **Pricing Errors**: While we strive to ensure accurate pricing on all items, errors may occasionally occur. In the event of an incorrect price, we reserve the right to cancel or modify an order before shipping, and we will notify the customer as soon as possible.
– **Payment**: All payments made on the **PrimaUrban** website are processed securely through third-party payment processors. We are not responsible for issues arising from payment processing failures, such as delays, chargebacks, or unauthorized transactions.

#### 5. **Changes to the Website and Policy**
– **Changes to Products and Pricing**: We reserve the right to modify, discontinue, or change any aspect of the website, including products, pricing, and promotions, at any time without prior notice. Prices and availability of items may change based on supply and demand.
– **Modifications to This Disclaimer**: **PrimaUrban** may update this disclaimer periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this disclaimer regularly to stay informed about any modifications.

#### 6. **Governing Law**
This disclaimer and your use of the **PrimaUrban** website are governed by the laws of **[Insert Your Country/State]**. By using this website, you consent to the exclusive jurisdiction of the courts located within **[Your Country/State]** for any disputes arising from your use of the website.

#### 7. **Contact Us**
If you have any questions or concerns about this disclaimer, please feel free to contact us:
– Email: **[support@primaurban.com]**
– Phone: **[+505-378-5411]**
– Address: **[ 2100 Louisiana BLVD NE, Albuquerque, NM 87110]**

Thank you for choosing **PrimaUrban**. We are committed to providing you with the best products and customer service.