Welcome to **PrimaUrban**! These Terms and Conditions govern your use of our website, the purchase of products, and the services provided by PrimaUrban (referred to as “we,” “us,” or “our”). By using our website or making a purchase, you agree to be bound by these terms.
### 1. **Acceptance of Terms**
By accessing and using the PrimaUrban website (www.primaurban.com), you accept and agree to be bound by these Terms and Conditions, including any additional guidelines or rules that may be posted from time to time. If you do not agree with these Terms, you must not use our website or make any purchases.
### 2. **Products and Pricing**
– **Product Descriptions**: We strive to ensure that all products listed on our website are accurately described. However, we do not warrant that the descriptions, pricing, or availability of products are always complete, current, or error-free.
– **Pricing**: Prices for products are subject to change without notice. We reserve the right to modify product pricing and availability at any time.
– **Shipping Costs**: Shipping fees may apply in addition to the listed prices. Shipping charges will be calculated during checkout based on the delivery location.
### 3. **Account Registration**
To make a purchase, you may be required to create an account on our website. You agree to provide accurate, current, and complete information during registration and to maintain the confidentiality of your account details.
### 4. **Order Acceptance and Cancellation**
– **Order Confirmation**: Once your order is placed, you will receive a confirmation email. This does not guarantee that the order has been accepted. We reserve the right to cancel or refuse any order at our discretion.
– **Order Cancellation**: Orders can only be canceled within a specified period after purchase. Please contact our customer service team for assistance with cancellations.
### 5. **Payment**
– **Methods of Payment**: We accept various payment methods, including credit/debit cards and other online payment systems. Payment is required in full at the time of purchase.
– **Security**: We take reasonable steps to protect your personal and financial information during transactions. Our website uses encryption technologies to ensure secure payments.
### 6. **Shipping and Delivery**
– **Delivery Times**: Delivery times may vary depending on the product and delivery address. We will provide an estimated delivery time upon confirmation of the order.
– **Shipping Responsibility**: We are not responsible for delays or damages caused by third-party shipping services. Any issues with delivery should be directed to the shipping carrier.
### 7. **Returns and Refunds**
– **Return Policy**: We accept returns on unused products within [X] days of receipt, provided the product is in its original condition and packaging. Customers are responsible for return shipping costs.
– **Refunds**: Refunds will be issued to the original payment method upon confirmation of a valid return. Shipping costs are non-refundable.
### 8. **Product Warranty**
All products sold through PrimaUrban come with a [X]-year limited warranty. This warranty covers defects in materials and workmanship under normal use. The warranty does not cover damages resulting from improper installation or misuse.
### 9. **Intellectual Property**
The content on our website, including text, graphics, logos, images, and product designs, is the property of PrimaUrban and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our written consent.
### 10. **Limitation of Liability**
To the fullest extent permitted by law, PrimaUrban is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products, even if we have been advised of the possibility of such damages.
### 11. **Indemnification**
You agree to indemnify and hold PrimaUrban harmless from any claims, losses, damages, or liabilities arising from your use of our website, your violation of these Terms, or your infringement of any rights of third parties.
### 12. **Changes to Terms**
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon publication. We encourage you to review these Terms regularly.
### 13. **Governing Law**
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms shall be resolved in the competent courts of [Your Jurisdiction].
### 14. **Contact Us**
If you have any questions about these Terms and Conditions, please contact us at:
– **Email**: support@primaurban.com
– **Phone**: [+505-378-5411]
– **Address**: [2100 Louisiana BLVD NE, Albuquerque, NM 87110]
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